No. You’ll only opt into Open Banking if you give permission to a regulated app or website.
You are in control of who you give your information to at all times. You choose which provider you give access to.
In order to cancel access to your data, you can either:
No. You’ll always need to approve any payment made from your account.
Yes. To use Open Banking you need online or mobile banking.
You can use Open Banking with personal and business current accounts, credit cards and online e-money accounts.
No. Open banking is free. However, some regulated apps and websites may choose to charge you for their products or services.
At the moment, only the UK’s nine largest banks and building societies must make your data available through Open Banking. You can find out exactly which financial institutions use Open Banking here.
Open banking has been designed on behalf of the UK Government and holds security at its heart – here’s how:
Open banking only uses secure technology, but there are some more steps you can take to stay extra safe online:
There may sometimes be a delay with receiving your product, but it’s always best to contact the provider directly.
If money has been taken from your account without your authorisation, you should contact your bank or building society as soon as possible. Depending on the circumstances, they may be able to pay your money back.
Contact the company you believe may have misused your data.
If you think you’ve been a victim of identity theft, report this to your bank and Action Fraud, the UK’s national fraud and internet crime reporting centre. You can call Action Fraud on 0300 123 2040.
If you’re having second thoughts about a financial product, contact the provider to discuss your options or see if you can cancel the arrangement.
We would first recommend that you discuss your complaint directly with the company, bank or building society. If you still feel that there is an issue, you can contact the independent Financial Ombudsman Service at the following options:
Financial Ombudsman Service
Freephone: 0800 023 4567
Low-cost phone: 0300 123 9123
If you’re worried about the security of your data or the way it’s being used, first of all contact the company to discuss your complaint. You can also report the company to the Information Commissioner’s Office or call them on 0303 123 1113